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7 - Evaluation in Recommender Systems

Published online by Cambridge University Press:  08 May 2025

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Summary

This chapter examines the critical role of evaluation within the framework of recommender systems, highlighting its significance alongside system construction. We identify three key aspects of evaluation: the impact of metrics on optimization quality, the collaborative nature of evaluation efforts across teams, and the alignment of chosen metrics with organizational goals. Our discussion spans a comprehensive range of evaluation techniques, from offline methods to online experiments. We explore offline evaluation methods and metrics, offline simulation through replay, online A/B testing, and fast online evaluation via interleaving. Ultimately, we propose a multilayer evaluation architecture that integrates these diverse methods to enhance the scientific rigor and efficiency of recommender system assessments.

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Publisher: Cambridge University Press
Print publication year: 2025

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References

Li, Lihong, et al. Unbiased offline evaluation of contextual-bandit-based news article Recommender algorithms. Proceedings of the 4th ACM International Conference on Web Search and Data Mining, Hong Kong, China, February 9–12, 2011.Google Scholar
Tang, Diane, et al. Overlapping experiment infrastructure: More, better, faster experimentation. Proceedings of the 16th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, Washington, DC, USA, July 25–28, 2010.CrossRefGoogle Scholar
Radlinski, Filip, Craswell, Nick. Optimized interleaving for online retrieval evaluation. Proceedings of the 6th ACM International Conference on Web Search and Data Mining, Rome, Italy, February 4–8, 2013.CrossRefGoogle Scholar
Parks, Joshua, et al. Innovating Faster on Personalization Algorithms at Netflix Using Interleaving. Netflix Technology Blog. 2017. https://netflixtechblog.com/interleaving-in-online-experiments-at-netflix-a04ee392ec55Google Scholar

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