from Part VII - Management and Organizational Processes
Published online by Cambridge University Press: 07 May 2021
Abstract: An essential component of ethics and compliance programs is the training of organizational members. Training helps ensure that all employees understand their legal and regulatory obligations, and company policies. There are significant legal incentives for organizations to adopt training, but understanding when training is effective is challenging. After discussing the legal incentives, this chapter explores how effectiveness can be measured, and reviews those factors that the academic literature has identified as potentially having a positive impact on training effectiveness.
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