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COMPASS is an educational intervention aimed at supporting individualised goal setting for students on the autism spectrum. Although its effectiveness is supported by quantitative data, little qualitative research has explored the perceived benefits and challenges of implementing COMPASS with community consultants. In the present qualitative study, we explored the benefits and challenges of COMPASS from the perspectives of stakeholders including parents/caregivers, teachers, and consultants. Semistructured interviews and focus groups were recorded and analysed using reflexive thematic analysis. Participants felt COMPASS (a) brings the right information to the table, (b) sets the scene for collaboration, and (c) uses a quality tool for data collection. The fourth theme reflected participants’ concerns around how (d) time could be a barrier. The data for this study has implications for the individualised planning process for students on the autism spectrum, a process directly linked to critical student outcomes. Overall, stakeholders spoke positively about student outcomes, which they linked directly to participation in the COMPASS program. The standardised process for individualised planning provided by COMPASS was particularly valued. Results of the study provide further understanding about the COMPASS intervention and offer a direction for future replications of COMPASS.
A key component of agency cost theory is that, if left to their own devices, managers will behave in self-interested ways. Natural experiments created by the adoption of constituency statutes, corporate opportunity waivers, tax windfalls, and legal changes to the corporate fiduciary duty show that even when given the freedom to engage in self-interested behavior, managers remain faithful stewards of the firm and remain focused on maximizing profits. Despite agency cost theory’s assumption that managers are self-interested, managers appear to be generally trustworthy. Even if some managers are inclined to behave in strongly self-interested ways, most of them are constrained by competitive markets, which provide little room for slack and diversion. Charlie Brown kicking a football makes an improbable appearance.
Companies design, develop, and market new systems of products and services, through the process of translating beneficiaries’ needs into design specifications, where beneficiaries are those who generate value when using the new product or experiencing the new service enabled by the product. Successful new systems of products and services attract potential beneficiaries. This study explores how to identify the stakeholder engagement requirements of a new system at its early stage of development.
The study proposes a procedure and a tool - a new visual representation called the stakeholder-value map - to show the system development team how stakeholders are to interact with the system's key elements, and hence inform the timing of stakeholder involvement, for realising the value proposition of the new system. A working theoretical construct is also emerged from the study: for a new system to have a higher chance of market adoption, one can first visualise the ‘route’ of value-creation, from the lowest value-level product/service elements to the highest value-level service elements; then, identify the requirements for stakeholder engagement in the new system development.
Societies are faced to ecological crises and widening disparities. This has to be integrated in the management of complex projects as they are increasingly complex and impactful. Value Analysis can serve assessing the value of a project i.e. knowing how the project will be perceived by the Stakeholders. It is a collaborative approach that helps make decisions in the early stages of a complex project.
This paper aims at demonstrating that a new “Sustainable Value Analysis” (SVA) provides a decision-making support toward sustainability. SVA uses a new definition of Value and a set of indicators based on the Doughnut.
Methods for the introduction of sustainability in the upstream design phases have limitations, which are highlighted in the literature review. Yet, the potentials of value approaches can be shown. Based on this analysis, an illustrative case is proposed to demonstrate how to integrate the ecological and social dimensions in a classical Value Engineering approach to determine SVA. The article concludes that the SVA allows identifying and characterizing the sustainable dimensions of Value, through a collective approach based on Stakeholders.
Chapter 2 recovers a distinct interpretation of ‘modern socialism’ that focused on diffusing power to producers, consumers, and communities. Over the 1970s and 1980s, several left-wing thinkers and politicians championed redistributing economic and social power through industrial democracy or consumer and community empowerment. These explorations were fuelled by critiques of the post-war state, trade union assertiveness, corporatist experiments, municipal socialism, and market socialism. In the 1980s, they were championed as ‘modern socialism’, mainly as a response to Margaret Thatcher’s flagship policies like popular share ownership and the ‘right to buy’ a council house. Drawing on maverick academics and Eurocommunist journalists, ambitious Labour MPs argued that a ‘modern socialism’ needed to diffuse power through schemes like employee share ownerships. They embraced socioeconomic democracy as ‘modernisation’. However, while some decentralist ideas remained influential, the popularity of diffusing economic power peaked in the late 1980s. This helped scotch subsequent attempts to make the ‘stakeholding economy’ a foundation of New Labour’s ‘modernisation’.
Edited by
Andreas Rasche, Copenhagen Business School,Mette Morsing, Principles for Responsible Management Education (PRME), UN GlobalCompact, United Nations,Jeremy Moon, Copenhagen Business School,Arno Kourula, Amsterdam Business School, University of Amsterdam
This chapter discusses the relationship between corporate governance and corporate sustainability. We start by looking into the different components of the general corporate governance system. This allows us to revisit a central tension: shareholder- versus stakeholder-oriented governance. We then discuss how well-designed corporate governance can support firms’ sustainability efforts. We label this debate ‘corporate governance for sustainability’, and we discuss how sustainability topics can be integrated into the discussions of boards of directors. Next, we show that some aspects of corporate governance can themselves pose challenges that need to be discussed under the ESG umbrella. We label this debate ‘corporate governance as sustainability’, and we focus on topics that reflect the ‘G’ in ESG (e.g., executive compensation). Finally, we discuss elements of a possible reformed corporate governance system which would allow to better address sustainability-related debates.
Outcome reporting is an essential element of quality assurance. Evaluation of the information needs of stakeholders of outcome reporting is limited. This study aimed to examine stakeholder preferences for the content, format, and dissemination of paediatric cardiac surgery performance data in Australia and New Zealand.
Methods:
Semi-structured interviews were completed with a purposive sample of Queensland stakeholders to evaluate their attitudes and expectations regarding reporting of paediatric cardiac surgery outcomes. The interviews were audio-recorded and transcribed. Two researchers used an interpretive description approach to analyse the transcripts qualitatively.
Results:
Nineteen stakeholders were interviewed including fifteen clinicians, four parents, one hospital administrator, and one consumer advocate were interviewed. Mortality was highlighted as the area of greatest interest in reports by clinical and consumer groups. The majority preferred hospital rather than individual/clinician-level reporting. Annual reports were preferred by clinicians who requested reports be distributed electronically.
Conclusions:
The evidence generated from outcome reporting in paediatric cardiac surgery is highly desired by clinicians, administrators, parents, families, and advocacy groups. Clinical users prefer information to assist in clinical decision-making, while families seek personalised information at crucial time points in their clinical journey.
Chapter 2 provides a toolbox for managers for developing principles to address moral issues in business. The introductory case describes a student worker observing potentially illegal practices at work. It then examines how classic and contemporary ethical theory can undergird our intuitions and promote reasoned arguments. We start with utilitarianism, or looking to the maximum good for the maximum number, and identify challenges involved in making those calculations. Next, we look at duty-based theories that encourage good for its own sake, with the implication that a firm should benefit all stakeholders, and virtue theory which promotes notions of character and purpose. The chapter also asks whether corporate culture makes a firm sufficiently like a person to be regarded as a moral agent. The ethics of care, often championed by feminist philosophers, is presented as a contrast to classical theory and recent work in standpoint ethics is also discussed. The concluding case deals with EpiPens, potentially life-saving devices which, after a huge increase in price, led to windfall profits to the manufacturer, and invites analysis based on the theories presented.
An online survey, using open and prompted response questions, was undertaken to collate the views of stakeholders on the priority welfare issues currently facing companion dogs (Canis familiaris) in Great Britain and on dogs’ general quality of life. The stakeholder sectors targeted broadly comprised Education, Government, Industry, Charity and Veterinary. Overall, respondents described companion dogs as, at minimum, having a life worth living. Whether welfare issues were openly described or ranked within a set list, those of high priority in the perceptions of stakeholders matched those cited in published scientific literature; particularly, exaggerated physical features, inherited disease, obesity and inappropriate socialisation. Puppy farming and status dogs, which have been highlighted recently in the media, were also viewed as important. Lack of appropriate mental stimulation, irresponsible ownership and inappropriate environment were raised as priority issues by stakeholders and are under-reported in scientific literature. Significant differences between stakeholder sectors in ranking of welfare issues perceived importance, urgency to rectify, impact (on the individual) or prevalence in Britain may be explained by vested interests, organisational roles, differences in terminology and the contexts within which stakeholders came into contact with companion dogs. Pet travel, dew claw removal and complementary and alternative medicines were amongst those issues thought to be of least urgent welfare concern. Issues perceived to enhance welfare included the quality of veterinary care, physical stimulation, educational resources, responsible ownership, the high status of dogs in society and the work of welfare organisations.
Resources for tackling animal welfare issues are often limited. Obtaining a consensus of expert opinion on the most pressing issues to address is a valuable approach to try to ensure that resources are wisely spent. In this study, seven independent experts in a range of disciplines (including veterinary medicine, animal behaviour and welfare science and ethics) were consulted on the relative prioritisation of welfare issues impacting companion dogs in Great Britain. Experts first anonymously ranked the priority of 37 welfare issues, pre-defined from a literature review and an earlier published survey. In a subsequent two-day panel workshop, experts refined these issues into 25 composite groups and used specific criteria to agree their relative priorities as a Welfare Problem (WP; incorporating numbers of dogs affected, severity, duration and counter-balancing benefits) and a Strategic Priority (SP; a combination of WP and tractability). Other criteria — anthropogenicity, ethical significance and confidence in the issue-relevant evidence — were also discussed by the panel. Issues that scored highly for both WP and SP were: inappropriate husbandry, lack of owner knowledge, undesirable behaviours, inherited disease, inappropriate socialisation and habituation and conformation-related disorders. Other welfare issues, such as obese and overweight dogs, were judged as being important for welfare (WP) but not strategic priorities (SP), due to the expert-perceived difficulties in their management and resolution. This information can inform decisions on where future resources can most cost-effectively be targeted, to bring about the greatest improvement in companion dog welfare in Great Britain.
The attitudes of experts towards the husbandry of captive Great Apes was sought in order to gain a greater understanding of the potential importance of different features of the captive environment that may be critical in maintaining a high standard of welfare. Following initial consultation with the convener of the Primate Taxon Advisory Group of the Australasian Regional Association of Zoological Parks and Aquaria, 17 husbandry attributes, such as social structure of the group, enclosure size and staff qualifications, each with two to four levels (ie husbandry scenarios) of possible provision in an enclosure were identified and described. An online survey using Adaptive Conjoint Analysis was distributed internationally to relevant stakeholders: zoo management staff, keepers and education staff, research colony personnel, veterinarians, animal welfare organisation representatives and scientists. A total of 359 respondents completed the survey, and the average importance values for the attributes, and rank order of importance for each of their levels were calculated. Great Ape social structure, enclosure appearance, group size, avoidance provision and enclosure furnishings were considered the most important attributes of captive Great Ape husbandry, whereas feeding interval, staff qualifications, the inclusion of plants within the enclosure, enrichment rotation, and the amount of time an animal spent in an outdoor enclosure were considered of low importance. The order in which these issues were ranked was influenced by the Great Ape species, with physical attributes of the enclosure being rated as more important for orangutans (Pongo pygmaeus) and group social attributes more important for the other species. Stakeholder group had little influence on the ranking of issues. It is concluded that experts provided a consensus view on the importance of husbandry attributes of the different Great Ape species that can be used to evaluate their welfare.
We are using communication and engagement with stakeholders to attempt to foster positive view of eagles. We are exploring the opportunities for nature-based tourism to highlight the benefits of eagles. We are taking a partnership approach with equal input from land management sectors and conservationists.
This Element examines the current crisis of capitalism's legitimacy and concludes that it derives principally from business pursuing an aberration of capitalism known as shareholder capitalism, in which firms sought to maximize shareholder value as reflected in the current share price, at the expense of all other stakeholders and society. Shareholder capitalism began in the 1970s and was renounced by the Business Roundtable in 2019, but continues behind a façade of stakeholder capitalism. Stakeholder capitalism is the most widely cited form of capitalism today, but it is incoherent as a practical guide to action for an entire firm. This Element concludes that a recent evolution of capitalism--customer capitalism--which gives primacy to co-creating value for customers and users, enables firms to master the challenges of the digital age, shower benefits on society, and meet the needs of all the stakeholders.
Japan adopted its stewardship code in 2014, and revised it in 2017 and 2020. As it paid much attention each time to the UK Code, one might initially think that Japan was following in the UKʼs footsteps. However, although the Japanese Stewardship Code and the UK Stewardship Code bear superficial resemblance, their fundamental policy objectives are almost diametrically opposed. The UK Code aims to restrain excessive risk-taking and short-termism by making institutional investors more responsible to the public. Conversely, the Japanese Code intends to champion shareholders’ interests by making domestic institutional investors more active shareholders who exert pressure on entrenched management. This divergence can also be seen in the two countriesʼ stance on ESG factors in their respective latest revisions. While the 2020 UK Code revision emphasizes the importance of environmental and social issues, the 2020 Japanese Code revision requires that consideration of ESG factors must be consistent with institutional investors’ investment strategy. Such difference in the goals of these Codes shows that caution is needed when comparing the stewardship codes of different jurisdictions.
Stakeholders are responsible for managing the risks of disasters. Hence, appropriate, collaborative, timely interactions of involved organizations, and having a collective view of these interactions, have an important influence on the operation of the whole system. This study was aimed at social network analysis (SNA) for the implementation of the Sendai framework for disaster risk reduction in Iran.
Methods:
SNA was used in this study. A review of literature on disaster risk management (DRM) plus snowball sampling technique identified a list of 85 stakeholders. Delphi method among purposefully selected experts was used to score the relationship between the stakeholders. Louvain method, along with the modularity optimization method, was applied to identify groups of stakeholders with greater interactions. Centrality measurements were used to define organizations with key-roles in the network.
Results:
The density of this network was 0.75, which showed that not all the stakeholders were connected. The National Disaster Management Organization and Civil Defense Organization showed higher influences considering their responsibilities. A total of 3 clusters of stakeholders with specific duties that mostly interact with each other and have some interaction with other groups were recognized.
Conclusion:
Understanding the pre-disaster interaction of the network and the strengths and weaknesses of the interactions among stakeholders could help improve DRM.
Value Analysis (VA) is a collaborative method that could be used to make a decision in the early phase of complex projects. In this framework, Stakeholders are involved into the process of decisionmaking and project success is facilitated. Systeme Architechting (SA) is a set of processes used for the conceptual phase of the design of complex systems while System Engineering (SE) is the set of processes used for the design phase of the system. In complex projects, Stakeholders are multiple and carry specific technical, social and environmental expectations that define their perceived Value of the project. The aim of this paper is to demonstrate that VA and SA are two complementary approaches to collect and analyse Stakeholder needs in a complex project. The article presents an analysis of the literature review on VA and SA / SE. Based on this analysis, an illustration case is proposed to show how to integrate VA into SA to understand the needs of Stakeholders. The article concludes that the two methods VA and SA can be combined to analyze and would allow following several dimensions of Value (economic, social and environmental) within a complex project.
Law by its very nature tends towards the constraint of the decision-making of individuals, and so has an inherent – but not inevitable – mythological disposition, especially when in combination with both the sovereign and regulatory power of the State. Thereby it reflects shifting forms of – most recently neoliberal – power and truth. A non-mythological law will need to be framed constitutionally but will also require a rethinking of the rule of law, which is currently mostly comprised of anatomical lists of preferred characteristics. There are alternative approaches in the form of teleological accounts – preferred here – and prominent amongst which is that of Krygier. However, he does not go far enough, settling for a critical exploration of social traditions and seeing the arbitrary use of force as the dominant target. This tends to ignore the spread of sovereign power into regulatory forms, which are as intrusive as arbitrary power, albeit in a different manner. An existential rule of law would be founded on purpose-based, fiduciary principles which committed agencies to promote the non-mythological interests of self-responsible individuals. Trust would play a valuable but secondary role in such arrangements.
This chapter coins the term “stakeholder fiduciary” to describe fiduciaries who are formal beneficiaries of their own exercise of fiduciary power. The fiduciary duty of loyalty applies differently to stakeholder fiduciaries, requiring not complete self-abnegation, but rather solidarity with other beneficiaries. Accordingly, a stakeholder fiduciary may retain an equitable share of the profits she generates through her position—even when such profits are the product of conflicted transactions or misappropriated opportunities. More striking still, when a stakeholder fiduciary participates in collective governance, she is entitled to vote exclusively in her own interests as long as she does not abuse her voting power to dominate other beneficiaries or undermine the purposes of the fiduciary relationship.
The chapter argues further that American courts give extra deference to the decisions of stakeholder fiduciaries. As long as a stakeholder fiduciary’s interests are plausibly consistent with the interests of other beneficiaries, courts will allow her to decide for herself how much time and energy she should devote to a particular decision. The best explanation for this deferential standard is that courts trust stakeholder fiduciaries to exercise due care without intrusive judicial oversight precisely because these fiduciaries have a direct stake in their own successful performance.
The chapter draws insights from the institutional theoretic model to investigate the role of courts and other formal adjudicative institutions in promoting sustainable development. Its tripartite institutions framework emphasises the knowledge and communicative elements of sustainable development flowing from key social actors such as adjudicative institutions to other segments of society. Using environmental protection as a case study and making references to national laws and judicial decisions, the chapter demonstrates that adjudicative institutions can manifest a commitment to sustainable development, affirm applicable global standards influence other actors in, and segments of, society. It is argued that the regulatory role of adjudicative institutions includes constitutionalisation of sustainable development, empowerment of individuals and stakeholder groups and addressing vulnerability of victims while the normative role ensures the internalisation and transmission of sustainable development values. The cognitive role includes reshaping local practices by promoting effective glocalisation and appropriate corporate governance and social responsibility for sustainable development. While it shows adjudicative institutions as a key champion for sustainable development in the public and private spheres, the chapter proposes solutions to overcoming impediments to such as lack of explicit provisions, narrowly focusing on compensatory remedies, locus standi, forum non conveniens and choice of law.
The chapter draws on the legal, institutional and stakeholder perspectives to develop a septet framework that provides clarity to the concept of sustainable consumption and production and aligns consumer protection to sustainable development in developing countries. This contextualises the roles of consumers and corporations as institutional actors and consumption as an institution. The chapter uniquely unbundles the concept as consisting of six foundational components: sustainable consumption by proximate consumers for future generations; sustainable production for future generations; sustainable consumption by/for proximate consumers; sustainable production for proximate consumers; participation by proximate consumers; and CSR. The septet framework challenges conventional approaches to consumer vulnerability, disclosure regulation, contract law, consumer responsibilisation, stakeholder, corporate governance, institutional voids and international cooperation. The chapter’s interventionist consumer protection law approach includes public interest-oriented disclosure regulation, distributive justice-oriented contract law, resolution of business-to-consumer information asymmetry, credible corporate social reporting and certification standards, distributed/shared consumer responsibilisation, stakeholder enforcement rights, obligations and protection, independent stakeholder determination of standards, resolution of related agency problems through a stakeholder approach to corporate governance and international cooperation in regulatory standards and enforcement. It is also argued that a consumer protection approach to sustainable development can promote stakeholder engagement and meaningful corporate social responsibility.