Introduction
Legal gateways to the profession of company director are based on ‘after the event’ disqualification of those who are unfit or otherwise unsuitable to be directors, rather than the ‘before the event’ approach to qualification taken in other white-collar professions.Footnote 1 This pattern formed as the role of the market expanded in the 1980s and disqualification emerged as a key tool of market integrity, acting as the main filter for dishonest or reckless directors.Footnote 2 Through the otherwise economically liberal approach to the role of director, favour has been shown to an entrepreneurial culture and low costs of access to limited liability companies.Footnote 3 Yet disqualification lacks any rehabilitative element and has been criticised as having limited impact in raising standards.Footnote 4 In this paper we consider a potentially groundbreaking educational approach to add this element that can contribute to market integrity.
Another reason why director education is an important issue is that the role of director has been changing since the 1980s with expectations as to what we may term a ‘responsible directorial culture’, taking account of the interests of stakeholders,Footnote 5 including environmentalFootnote 6 and modern slavery concerns,Footnote 7 as well as an emphasis on trust and accountability.Footnote 8 Directors of larger companies may be able to call upon advisers for guidance and updates on current developments. In contrast, directors of the micro, small and medium-sized enterprises (MSMEs), which comprise the majority of UK businesses, may find the position more difficult, even knowing when to ask for help, yet MSMEs have a high failure rate.Footnote 9 Whilst noting that information provided to these directors can be improved, we look at how an optional educational approach can enable directors of companies which have failed to address underlying weaknesses and start again.
This paper will consider how far educational approaches can assist in addressing key problems: (1) the public concern that the law has developed post-Sequana Footnote 10 in a way that makes it difficult for honest directors to understand and practicably apply, as discussed below at Section 2(b);Footnote 11 (2) the commonly stated purpose of director disqualification to raise standards among directors has been difficult to achieve, so that additional approaches with a rehabilitative element require consideration. The director disqualification system also only applies to a small proportion of failed companies where there have been sufficiently serious failings. Other directors may benefit from rehabilitative education, a point we consider further at Section 2(d); (3) there are also concerns that prepacks (where a sale of a company’s business or assets is agreed before the start of an insolvency procedure and is then completed immediately, or soon after, the procedure starting) can enable businesses to start afresh without addressing underlying weaknesses, as discussed below at Section 2(e); (4) a further source of criticism is the manipulation of the corporate form by rogue traders,Footnote 12 potentially enabling them to repeatedly walk away from debts and start again, discussed at Section 2(f).
This paper is the first to consider in detail how responsible directorship can be promoted alongside increased public protection through a combination of director disqualification and director education, building towards a rehabilitative approach in appropriate cases. It outlines a programme of remedial education for directors alongside the disqualification system and considers how this might be structured, including a root-cause analysis, done to address the actual problems which arose in an insolvency, as well as mentoring, in a programme designed to encourage engagement by participants. It further considers how an education programme might be offered optionally where companies have failed. The paper will draw upon insights from adult educational theories and studies from other contexts in the UK and other countries as to how remedial education, including debtor education, can be developed. A suggested training approach appears in the Appendix.
As economic conditions are difficult for companies in the wake of global conflict, Brexit and the increase in employer’s National Insurance contributions, it is timely and important to consider these issues. They can both bolster market integrity and support renascent enterprise. Primarily we consider in this regard the directors of smaller companies, as they will typically be those who are disqualified and may find the current law complex and difficult to apply. We do not consider additional measures that would tackle deeper corporate governance problems involving highly qualified or experienced directors, as these raise different complexities that are beyond this paper.Footnote 13
1. Current position
(a) Disqualification as a limited tool of market integrity
There are few legal barriers to becoming a company director. The easiest way in for many is to set up a company. This can be done rapidly for minimal cost and the entrepreneur can be appointed as a director unless they are subject to one of the few, public policy-based exceptions. If an adultFootnote 14 of full capacity is to become a company director, the most common restrictions arise in the context of disqualifications. These arise under the Company Directors Disqualification Act 1986 (CDDA 1986), which was enacted to instil market morality as the state was rolled back and the private sector rose.Footnote 15 The CDDA 1986 was itself a consolidating statute and it has been amended significantly over the years as additional grounds for disqualification have been added.Footnote 16 Company directors can be disqualified by order or undertakingFootnote 17 on various grounds including unfitness,Footnote 18 influencing unfit conduct,Footnote 19 competition infringements,Footnote 20 tax avoidance,Footnote 21 wrongful or fraudulent trading,Footnote 22 and various civil and criminal grounds grouped under a heading of ‘general misconduct in connection with companies’.Footnote 23 Disqualification applies automatically in various situations of personal insolvency.Footnote 24
None of these grounds for disqualification gives rise to large numbers of people being disqualified. In 2022/3 there were 932 directors who were newly disqualified under the CDDA 1986, with the greatest additional numbers arising in the personal insolvency context.Footnote 25 The number of persons who are ineligible to become company directors is therefore small, particularly given the 1.1 million companies in the UK,Footnote 26 each of which must have at least one human director,Footnote 27 with around 10,000 to 25,000 insolvencies registered per year.Footnote 28 Therefore, virtually anyone can be a company director. Qualification is to be lost, rather than gained. The UK, in common with other countries including Australia,Footnote 29 effectively offers an open gateway to persons intending to become company directors, similar to the position in relation to trustees and bankers and in contrast to that of accountants, lawyers, architects and other highly restricted professions.Footnote 30 It is largely left to the company to decide whether a person is to become and remain a director.Footnote 31
Suggestions that a more restrictive approach might be taken have been consistently rejected, since the majority of companies are honestly and conscientiously managed.Footnote 32 The response to the government’s Transparency and Trust consultation exercise in 2014 did not reveal any wide public support for this position to change.Footnote 33 We agree that a pre-qualification approach if a person is to become a director could potentially discourage enterprise and unduly delay innovations coming to market. Rather, in this paper we focus on after the event remedial training, particularly to strengthen the disqualification system but also to support directors of failed companies who wish to try again.
(b) Limited accessibility of the law
The codification of directors’ duties in the Companies Act 2006 (CA 2006) was intended to improve the accessibility of the law and might have militated against a need for education.Footnote 34 The limitations of codification as a means of accessibility are still notable, however.Footnote 35 Whilst the CA 2006 is easily located online, it is also 1,300 sections long, with 16 Schedules, and regard must still be had to case law in interpretation and application.Footnote 36 The Act’s length partly arises because it is a statute which applies to both the largest and the smallest companies. It sits alongside tax, employment and other legislation as the regulatory burden that companies are subject to.
The 2006 Act codified the common law duty to promote the success of the company, finessed into the complex and subjective ‘enlightened shareholder’ approach in section 172.Footnote 37 Potential inaccessibility is particularly acute in the context of insolvency, where CA 2006, section 172(3) opaquely states that ‘the duty imposed by this section has effect subject to any enactment or rule of law requiring directors, in certain circumstances, to consider or act in the interests of creditors of the company’. Duties in insolvency therefore remain as part of the common law, reflecting that this aspect of law was still evolving at the time of the CA 2006 – and still is, under the influence of the Australian High Court case of Walker v Wimborne. Footnote 38 A clear position has yet to emerge in the UK. More recently it was confirmed by the Supreme Court in BTI 2014 LLC v Sequana SA Footnote 39 that account should be taken of the interests of creditors where ‘the directors know, or ought to know, that the company is insolvent or bordering on insolvency or that an insolvent liquidation or administration is probable’.Footnote 40 Although a test based on probability, rather than mere chance, provides directors with a measure of protection, the nuanced approach can remain difficult for directors to apply, particularly for inexperienced directors. Knowing when the shift to considering creditors is triggered can be difficult,Footnote 41 except possibly with the benefit of hindsight.Footnote 42 The shift can complicate decisions where companies are facing problems that skill can avertFootnote 43 and concerns as to liability can potentially have a chilling effect.Footnote 44 Paradoxically, the directors best placed to obtain guidance on this law from advisers are also the ones often most insulated by directors and officers liability insurance.Footnote 45
The next section considers the training options presently available to directors before the event, which can help them to understand their role, but which are voluntary. We then consider how education may benefit others,Footnote 46 effectively as a proxy for professional advice and information for those who have failed to acquire sufficient self-directed learning.
(c) Director education
A broader director education requirement had previously been considered in the Department for Business, Innovation and Skills discussion paper Transparency and Trust in July 2013.Footnote 47 Under the remedial approach set out in that document, disqualified directors would have been offered education or training after the event to equip them to run a successful company, operating as an add-on to disqualification, rather than as an alternative.Footnote 48 There was also discussion of more general communication to directors of their duties. Whilst there was support in consultation responses for greater clarity in communicating duties to directors, this did not extend to supporting a requirement of training or qualifications for directors, on grounds that it would add costs and could deter entrepreneurship.Footnote 49 Rather, an approach of informing directors of their duties at the start of their role was preferred. Surprisingly, this approach was preferred to the proposed remedial education add-on to disqualification which had been included in the discussion paper.Footnote 50 Providing comprehensive guidance to all directors arguably does not eliminate a need to provide remedial training for directors who have been disqualified, or indeed for other directors of companies which have failed and might benefit from training, points which we consider in more detail below.
Despite the 2014 review favouring an informative approach, there is limited official information for startups as to duties.Footnote 51 The Companies House website links to a concise list of responsibilities and a short video for directors about record keeping, tax and other requirements, but a clear statement of the associated directors’ duties is more difficult to locate, in particular as insolvency emerges as a threat.Footnote 52 This is unfortunate given the high failure rate for startups.Footnote 53 The approach is notably more limited than, for example, that of the Australian Securities and Investment Commission, which provides clearer information about a greater range of directors’ obligations as well as clarity about education and enforcement strategies.Footnote 54
There are other training possibilities. Lady Arden JSC noted in the Sequana case that directors can without much difficulty obtain training as to what their responsibilities are and what the consequences will be if they disregard them.Footnote 55 There are optional educational and training resources available for those who are interested in business, from business education in schools to MBAs, although typically focusing more on entrepreneurial skills than legal frameworks applicable to such activities.Footnote 56 The Institute of Directors has introduced a ‘chartered director’ designation, enabling chartered directors to distinguish themselves from others. More generally, entrepreneurship education is a growth area of higher education,Footnote 57 although there has been scepticism about the approaches which presently dominate,Footnote 58 and highly educated directors can still be involved in corporate scandals.Footnote 59 Nonetheless, options are available for directors who are proactively aiming to gain knowledge of the technical legal requirements associated with the role.Footnote 60
Those who fail to take a proactive approach to training can still in most instances be effective company directors. Through operating their companies, they will acquire significant levels of ‘informal learning’,Footnote 61 acquiring skills and knowledge, in unstructured and organic ways, in a process that is often subjective and personal. Much of the value in management skills can come from factors that are more difficult to articulate, ‘tacit knowledge’Footnote 62 such as insights, wisdom and motor skills. Knowledge, skills and attitudesFootnote 63 are acquired through informal experiential learningFootnote 64 processes, based on running businesses as well as interaction with external stakeholders, such as customers, suppliers and lenders.Footnote 65 A company’s failure does not, of course, necessarily indicate weaknesses in learning gained through these less formal approaches. That said, the main focus of this paper is on how rehabilitative training can complement existing post-event approaches. These are often technical details of company law, such as the Sequana case, which would not normally be acquired through informal learning, certainly where directors do not have ready access to professional advice and information through a retained law firm, in house lawyer or other means. Directors may consult professionals where a proposed course of action or set of circumstances demands it, even if they do not otherwise take steps to acquire knowledge of their duties as director. Indeed, a director who recognises the limitations of their own knowledge and seeks advice is also demonstrating a good level of competence.Footnote 66
(d) Scope of disqualification
The main restrictions of a disqualification apply only to involvement in limited companies, public limited companies and LLPs, rather than general partnerships, although disqualification also extends to a wide variety of specialist professions.Footnote 67 Permission may be obtained for such involvement in limited circumstances.Footnote 68 Disqualification is not intended to prevent a businessperson from earning a living. By its nature, disqualification reflects the risk that past failings may be repeated in future, and that the position of a company director is a fiduciary role and, therefore, one where there is potential for damage to be done to the interests of creditors and shareholders through future incompetence and/or dishonesty.Footnote 69
The primary purpose of disqualification of directors is not to punish or, presently, to rehabilitate directors. The aim of disqualification is to protect the public from the activities of errant directors,Footnote 70 to limit risk and to encourage higher standardsFootnote 71 by providing an example to others.Footnote 72 Given this latter function, a key question is therefore how disqualification is perceived by prospective entrepreneurs. Unknown rules have no deterrent effects and, indeed, there is concern that directors generally are not as aware of the CDDA 1986 as they should be,Footnote 73 despite registrations of existing disqualifications and undertakings and publicity regarding new instances of directors who have been disqualified.Footnote 74 Director disqualification may not, therefore, be a significant factor in raising standards,Footnote 75 as the long-standing rogue trader problem may illustrate.
Nor does disqualification address the underlying reasons for a finding of unfitness through a rehabilitative approach,Footnote 76 such as the programme proposed in this paper. Disqualification restricts involvement in company management for a limited period, up to 15 years.Footnote 77 A director can begin again with a limited liability company at the end of the specified period without having taken any steps to address the failings that led to the disqualification, either voluntarily or compulsorily. As we discuss below, training might have a rehabilitative purpose, enabling better conduct after the disqualification ends. A key part of this would be the root-cause analysis, through which the problems that arose and the factors that contributed to the insolvency could be identified and used as learning points that can be actioned to reduce the chance of the same or similar incident recurring in future ventures.Footnote 78
A remedial educational approach can be of benefit beyond director disqualification. As noted, only sufficiently serious conduct leads to disqualification. For example, disqualification statistics in pre-Covid years commonly featured non-payment of Crown debts as a ground for disqualification and abuse of bounce back loans is a common ground more recently. The sorts of errors that can lead to business failure are not necessarily going to lead to a disqualification,Footnote 79 and a need for rehabilitation is possibly wider and could be expanded to be an option for all directors of failed companies, as we also consider below. First, we briefly consider two long-standing problems and evaluate how far an educational approach can ameliorate them.
(e) Prepacks
One concern that education might address relates to some prepacks, specifically those where the weaknesses of the original business are inherited by successor businesses.Footnote 80 The mischief here is not a new one. The Cork Committee had been concerned about failing companies reviving through successive undercapitalised vehicles and had considered different alternatives, including a capitalisation requirement.Footnote 81 Indeed one of the main objectives of the CDDA 1986 was to deal with the ‘phoenix’ problem of people who carried on business through a succession of companies, setting up a new company whenever the old company failed.Footnote 82
No doubt there are many instances in which the prepack will enable a business sale in appropriate circumstances, resulting in preservation of jobs, and efforts have been made to address examples of abuse and improve success rates. Legislative attention has been paid to sales to connected parties,Footnote 83 which had been found to have higher failure rates than sales to outsiders.Footnote 84 The Graham Review had recommended a viability report, to be voluntarily produced, outlining what the company will do to survive in the next 12 months and what will be done differently to avoid repeated failure.Footnote 85 A 2020 government report found, however, that viability statements were used in only 28% of cases and this did not enable robust statistical conclusions as to whether prospects of ongoing trading were improved, although greater use of these statements was encouraged.Footnote 86 Our approach would strengthen this forensic approach by employing a root-cause analysis of the failed business, a reflective element which we return to below.
(f) Rogue traders
A further long-standing problem is abuse of the corporate form by rogue traders as a way of evading their liabilities, particularly given austerity measures which have limited the ability of local councils to pursue wrongdoers.Footnote 87 At the time of the Cork Report, there was a widespread perception, bred by corporate collapses and the press that ‘cowboy’ directors were ‘getting away with it’. Consumer affairs programmes and the media had at that time campaigned for action to be taken against ‘rogue directors’. Reforms to disqualification at that time were prompted by public anxiety over this issue, which in turn may have been impacting on levels of trust in the market.Footnote 88 More recently the Transparency and Trust Discussion Paper argued that there was a need to pursue rogue directors in order to provide ‘reassurance that we operate a level playing field, (which) creates an environment in which honest entrepreneurs are willing to invest in activities promoting growth and employment’.Footnote 89
Admittedly a cultural change to the behaviour of rogue traders may be difficult to achieve as part of a remedial education programme. There are some studies which support the effectiveness of educational remedial approaches to white collar crime, which might suggest that rogue trading could be addressed in this way. Criminal justice studies have found, for example, that education can lower the likelihood of reoffending by those released from prison,Footnote 90 including those sentenced for white-collar crimes.Footnote 91 There might be some overlap between the conduct of the white-collar offenders featured in these studies and conduct which features in serious disqualification cases, including rogue trading. These studies might therefore suggest that, even in these cases, an educational intervention can be of benefit. A problem may be, however, that the prison environment provides strong incentives for compliant behaviour, which can contribute to uptake of educational opportunities, but the bulk of disqualified directors would be outside this environment and so would need different incentives, which we consider below. The rogue trader problem might therefore more effectively be resolved through greater levels of enforcement, including through criminal proceedings, as has long been argued.Footnote 92
2. Design of education as an alternative policy approach
Educational approaches towards behavioural improvement have been drawn upon in scholarship and initiatives in various other sectors, including in some countries in the context of personal insolvencies, which we consider below. We first consider successful examples of educational approaches in other sectors before examining educational theories and approaches that can be built into the planned approach to improve its chances of operating successfully. Careful consideration of these factors is needed, as directors would be among categories of atypical learners who have challenges not faced, for example, by school or most university students. They may be financially independent, possibly in full-time employment, studying the training on a part-time basis, returning to formal education after a gap and potentially with dependents. These factors lead to different motivations for study which should be taken into account if designing a system of director education.Footnote 93 One tool which is aimed at addressing the requirements of older learners and a key feature of the suggested approach is a root-cause analysis of the reasons for business failure, which we propose be produced along with an evaluation of what might be done differently as part of the upskilling process.Footnote 94 As will be explained, this aspect forms a key part of the suggested programme in tackling underlying problems and also tailoring the programme to suit adult learners, as well as addressing the key challenge of motivating engagement with the programme.
(a) Examples of educational approaches to behaviour improvement
There are few instances known worldwide of using remedial education in law as an approach to bring about changes in behaviour. One well-known successful example is the speed awareness course. These comparatively short rehabilitative educational interventions have been found to reduce reoffending by drivers.Footnote 95 Given the clear incentives for attending such courses and their focused aim we do not consider this example further. Potentially more enlightening examples for present purposes lie in debt counselling and personal insolvency contexts. In some continental European countries,Footnote 96 the United States and Canada, there has been debt counselling for bankrupts, on a mandatory basis in some instances. For example, the debtor education programme in the US requires credit counselling to be obtained by individuals, including those with business debts, prior to a bankruptcy filing.Footnote 97 The aim of this programme is to increase fiscal responsibility and decrease bankruptcy filing rates through informing debtors as to alternatives,Footnote 98 implicitly presuming that either all debtors would benefit from it, or at least that none would be harmed by it.Footnote 99 Similarly, in Canada, where mandatory counselling is required prior to a discharge from bankruptcy,Footnote 100 the approach was established to foster rehabilitative behaviour modification and reduce bankruptcy filing rates.Footnote 101
Interesting approaches in Europe offer coaching for failed entrepreneurs, normally through voluntary organisations in partnership with banks and other organisations.Footnote 102 A notable example is the French ‘60000 Rebonds’ initiative,Footnote 103 a voluntary organisation which takes its name from the number of liquidations in France in a typical year.Footnote 104 It is one of several organisations that offer coaching for up to two years to support entrepreneurs who have suffered a failure. It assisted 1,020 entrepreneurs in 2023. Since it is not primarily an educational scheme and offers longer term mentoring it is not considered in detail at this stage but its reflective sessions will be built upon in designing the proposed course.Footnote 105 A Swedish budget and debt counselling programme is another European example offered as part of welfare provision. In a qualitative study it was found that counsellors aimed to empower those who they were advising, as well as to help resolve their financial difficulties, although impacts on debtors were not measured.Footnote 106 In both the French and Swedish cases the coaching or counselling is separate from the bankruptcy process, which avoids one paradox, evident in other systems, where the education is provided by a trustee of a repayment plan,Footnote 107 or of a bankruptcy, and there is therefore a ‘stick’ debt enforcement element alongside – or ahead of – any possible ‘carrot’ of empowerment through the education, directed at behaviour change.Footnote 108
The Canadian mandatory debt counselling is a long-standing approach which was subject to a positive review in 2013, finding strong levels of positive changes in financial behaviour among those who had received the counselling.Footnote 109 That report also highlighted a need for a more nuanced approach, however, given the differing circumstances of different bankruptcies, including those which were on account of a business failure stemming from poor business financial practices, as these failures were not addressed in the training.Footnote 110
According to trustees and counsellors, many sole proprietors and self-employed debtors need basic instruction in record keeping and bookkeeping; separating business-related expenses from personal affairs; and understanding accrual and cash accounting. Furthermore, some business failures resulted from a lack of knowledge of taxes … For these debtors, rehabilitation could include advice and assistance that would help ensure that their business cash flows are balanced and include tax payments.
It is likely that there are directors in the UK with similar needs who have had company failures and could also benefit from a rehabilitative education programme that goes beyond the approaches required for consumer debtors.Footnote 111 The approach suggested in this paper could stand to be a pioneering one in this regard.
There are, however, mixed views as to the success of mandatory debt counselling programmes more generally. Although helpful in some instances, some cases require longer term support to bring about behaviour changesFootnote 112 and there is also criticism of mandatory counselling.Footnote 113 An empirical study in 2001 of debtors who had received education as part of their Chapter 13 repayment plans, which was mandatory in some states at that time, found the impact of education to be inconclusive.Footnote 114 Although those who had training had a slightly higher rate of plan completion, there were also other factors that contributed to plan completion.Footnote 115 For many, the mandatory counselling requirement at the filing stage can come too late to be helpful.Footnote 116
These examples would give support for an educational intervention that was empowering, rather than something that might resemble education as punishment. The root-cause analysis feature of the proposed training would be aimed at empowerment, potentially providing an incentive for undertaking the education. For the greatest effectiveness of an approach to strengthen the disqualification system, however, we consider below that a mandatory approach could be taken, given that the disqualification would indicate problems that require a rehabilitative approach. We also consider that if the approach is to be extended to directors of failed companies more generally, this should be done on an optional basis.
(b) Who might benefit?
There would not necessarily be a neat overlap between directors who are disqualified and those who require education. The main focus of this paper is on directors who have been disqualified, to address the current lack of a rehabilitative approach. At Section 3(d) we consider how the programme could be brought into the disqualification system. This is not to say that an educational intervention might be successful in all cases in rehabilitating those who have been disqualified. Some directors who have been disqualified would be unlikely to be receptive to training and experience indicates the futility of trying to teach adults what they don’t want to learn.Footnote 117 We consider at Section 3(d) how greater engagement could be encouraged through programme design.Footnote 118
As we have noted, however, there are other directors who could benefit from education, who will have made mistakes in running companies which have failed but not at a level that would merit disqualification. The period post-failure can be ‘fraught with psychological, social, and financial turmoil’,Footnote 119 with impacts on relationships and diminished risk-taking instincts.Footnote 120 Whilst some will emerge from this experience having learned valuable lessons, others will suffer negative emotions that hinder a new start.Footnote 121 Admittedly, an educational intervention is not necessarily the answer for all of those in this category. Some may have acquired a good level of knowledge through the informal learning processes discussed at Section 2(c) and would gain more, for example, from a longer term mentoring programme, similar to the French 60000 Rebonds, which was briefly considered above, which offers structured support for entrepreneurs to start again after failure.Footnote 122 There are mentoring examples in the UK, notably Mentorsme,Footnote 123 which we could be a supplement, or alternative, to the proposed education programme. For others the programme could be used to reduce the likelihood of successor ventures facing the same problems through use of the root-cause analysis and reflective exercises. The educational element could also address some of the weaknesses of the type identified in the Canadian study that was quoted above in the text accompanying footnote 110. The proposed educational intervention could potentially, therefore, be offered to directors of failed companies outside the disqualification system as well, although on an optional basis.
(c) Design of a director education system
The logical starting point for an education-focused approach to build a responsible director culture would be to develop desired learning outcomes, potentially leading to a competence statement being granted. Suggested learning outcomes are that those who complete the course will:
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(1) understand how the statutory directors’ duties apply to them and their business sector; and
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(2) be able to use a reflective learning approach to evaluate challenges that arose in their own business and to plan to avoid them in the future.
A course outline that includes learning outcomes based on these points, as well as further details, appears as an Appendix to this paper.
The proposed educational intervention would be aimed at rehabilitation, ‘renascent entrepreneurship’Footnote 124 and the development of a culture of responsible directorship, taking account of directors’ duties, including those which apply in the event of financial difficulties. Its aim would be not merely to bring about the acquisition of knowledge but also bring about improved behaviour.Footnote 125 A suggested ‘theory of change’ has been developed by reference to existing educational adult education theories, discussed below, to articulate how and why a programme might lead to rehabilitative outcomes. Importantly, here there would be different starting points for different kinds of directors. The proposed system would target both: (1) those who have been disqualified; and (2) those who have experienced corporate failure and would benefit from assistance in getting back on track. As discussed above, it is recommended that both elements be addressed, although the initial focus might be on the first of the strands as a way to strengthen the existing director disqualification system. A suggested theory of change for both strands appears in Table 1.Footnote 126
Table 1: Theory of Change for Director Education System

Table 1 shows a theory of change for the suggested programme. As discussed, it can apply both to directors who have been disqualified and to directors who have had company failures and who would benefit from education to enable them to start again. It shows how the intended programme would address both situations, briefly identifies the evidence base, which is be discussed further below in this part of the paper, and shows how the programme would serve Insolvency Service objectives.Footnote 127 The inputs and activities that will bring about change are discussed below but rest upon achievement of the learning outcomes of demonstrating knowledge of directors’ duties as well as reflecting on past experiences and considering how the same problems can be avoided in future. The proposed programme has structural alignment between the learning outcomes and the activities that will enable the outcomes to be achieved, as well as a competence test of whether the outcomes have been achieved.Footnote 128 The potential short-term and longer term benefits are identified.
There would be two main groups of activities on the programme: the instructional, as to directors’ duties; and the reflective element, based on the experiences of those participating and discussion of vignettes based on real-life examples. As to duration, the suggestion is that the training could take place over a minimum of 11 hours, spread over two days. The instruction on directors’ duties would be the first part and we would suggest (based on our teaching experiences) that this could be done online in a minimum of 5 hours and the reflective elements on the second day could be done in person over 6 hours. The directors’ duties element is of a similar duration to commercially-available training on directors’ dutiesFootnote 129 and the reflective element is designed to take place over the second day and would allow discussion of the root-cause analysis and any vignettes by a small or medium-sized group of 10–15 participants. The minimum total of 11 hours is a much longer period than some other examples we looked at, such as the Canadian counselling discussed above, which would typically take 30 minutes to 1 hour,Footnote 130 but the Canadian programme caters for both personal insolvents with simple finances and those who are insolvent as result of business failures and has been noted as not being designed to adequately address the business shortcomings of the latter. It is also much longer than the driver awareness courses, which tend to be of around 3–5 hours duration, depending on the supplier, but it would deal with a much broader range of issues. A Belgian scheme offered by some organisations for second chance coaching for entrepreneurs offered a minimum of 8 hours of coaching but this included the closing of the insolvency proceedings and discharge processes.Footnote 131 The 60000 Rebonds programme includes several two-hour exchange and development group sessions, which are closest in nature to the reflective approach in the proposed course but it operates as part of a longer term approach, alongside coaching and mentoring.Footnote 132 The structure of these sessions and the approach taken to them is, however, of interest and will be drawn upon below.
It would be important for approaches suitable for adult learners to be adopted, recognising that not all adult learners will be the same. The proposed director education programme considers:Footnote 133
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(1) That adults bring life experiences and knowledge to their educational experiences. Part of the proposed educational intervention would be the root-cause analysis, designed to identify what went wrong in the failure of the company which led to the disqualification or the insolvency. This analysis would build on the director’s life experience and knowledge and sharing this could improve the knowledge of others doing the training. Each individual on a director education programme could potentially be from a different business sector and can offer different existing skills and experience.Footnote 134
The root-cause analysis would involve consideration of the director’s previous experience and working with the director to reflect on the experience to identify what went wrong and if/how the same problems can be avoided in future.Footnote 135 Preferably, each participant could present insights in relation to the root-cause analysis of others. Participation through sharing of experiences would not be compulsory, however, given that not all will want to share their experiences of failure. Insights based on the directors’ experiences can also be encouraged through discussion of vignettes based on existing cases not involving the participants. The vignettes can ensure that a good range of examples are covered in the reflective sessions and they would also enable suitable reflective discussions even if there are participants who do not want to share their own experiences in the root-cause analyses.
Experience from the 60000 Rebonds reflective exercises suggests that sessions should primarily be helpful and respectful rather than overly critical to avoid limits of aggressive confrontation.Footnote 136 Since reflective exercises can open old wounds, it would be also advisable for an option of longer-term support to be available, and consideration might be given to partnerships with other organisations that can offer this support if needed.Footnote 137
Through these approaches the proposed programme would reflect the different circumstances that each case will have and build upon the director’s existing skills and knowledge. For example, the content could provide a stronger grounding in financing options and marketing principles. Content regarding directors’ duties can be made more relevant to the director’s experience through the root-cause analysis, to address a potential mismatch between what directors want to learn and what the programme will require them to learn to satisfy the competence test.
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(2) That adults are goal orientated, and a programme will therefore be most effective if the director feels that they need to know the content of the programme in order to succeed in future ventures. As noted, many of those who run businesses will have significant skills and knowledge acquired through experience, through informal rather than formal learning, but many could also benefit from additional training. Training might therefore be presented as offering prospects of success for directors in existing or new businesses once their disqualifications have expired.
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(3) That adults are relevancy orientated, therefore there should be linkages between the content of the training and what directors are aiming to achieve in future, as well as the content relating to directors’ duties.
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(4) That adult learners are practical, therefore it will be important to identify how any content of the training is applicable to future ventures. The root-cause analysis and discussion of vignettes can help in this regard, as participants can learn from each other’s experiences and perspectives. Start-ups face notable survival challengesFootnote 138 and completion of the programme could improve survival prospects for new ventures.Footnote 139
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(5) That adult learners like to be respected, which would also be addressed through the root-cause analysis enabling the participant to share their own experiences. In discussing the root-cause analyses of others, as well as vignette discussions, the participant would be drawn upon as an expert, as well as going through the reflective processes themselves as a participant. Certainly, the aim would not be for the educational programme to be punitive or to stigmatise failure, as this could inhibit future entrepreneurship.Footnote 140 The 60000 Rebonds reflective exercises effectively operate on an egalitarian basis between facilitators and participants, which encourages a climate of trust and free speaking,Footnote 141 but also necessitates the helpfulness and respectfulness mandate mentioned above.
There are also some who believe that adults are internally motivated and self-directed,Footnote 142 so that a programme could also offer, for example, projects or tasks designed around the individual’s relevant interests, rather than fixed content being imposed. Such an approach is, however, unlikely to be suitable for the proposed educational intervention for directors. There may be a mismatch between the required content that is based around responsible directorship and directors’ duties and the information that the directors want to learn. Therefore, if course participants are allowed to select their own learning objectives it will be difficult to achieve standardised outcomes, and their course will not be constructively aligned with the pre-determined learning outcomes. The course would also be more difficult for staff to operate, and it would add additional costs. There is still some limited scope for personalisation as participants can bring with them and share their own challenges and questions, particularly in the reflective exercises. This point, however, leads to the key question of how participants can be kept engaged.
(d) Challenges of gaining engagement
The greatest challenge for the proposed system arises from the last point above, bringing motivation to learn, as adult education, as with any type of education, can fail to have impact otherwise. It can be emphasised that the programme will enhance the prospects of success for future ventures and that completion:
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• could make the participant more attractive to future employers/business associates/lenders; or
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• could reduce the risk and cost of their experiencing problems in the future.
The root-cause analysis could be an incentive in that it would enable each participant to engage in some reflection on past experiences, enabling gaps in knowledge or skills to be identified, hopefully to pinpoint past mistakes to be avoided in future. Another ‘carrot’ to encourage engagement could be the award of responsible director certification upon completion of the course assessment, although there would be potential for such an award to become tarnished if used as a badge of respectability by the dishonest. A further incentive that might be built into the course could be, for example, that participants could be selected to pitch their next venture to an angel investor or venture capitalist,Footnote 143 although the training might also consider what the advantages and disadvantages of these forms of financing are.
(i) Incorporation into the disqualification system
The educational requirement could be built in to the disqualification system, either automatically under the CDDA 1986 or included in an undertaking or court-ordered disqualification as a condition of the period of disqualification ending. A possible incentive for participants in this group might be if the education is a mitigating factor in assessing the period of disqualification,Footnote 144 although this would require a change of approach, given the present ‘tunnel vision’ approach the court needs to take (in the context of mandatory disqualification under section 6 at any rate)Footnote 145 requiring a director to be disqualified even if his conduct has improved since the date of the events which form the subject of the charges of misconduct made against him. Also, even if such an approach meets with the favour of the court, it likely to be feasible in only the least serious cases and may not be possible even in those cases if the court is obliged to impose a minimum period of disqualification.Footnote 146 Training could alternatively, for example, be attached as a condition of leave being granted where an application has been made under CDDA 1986, s 17 to do some act that would otherwise fall under the scope of the disqualification, in cases where the training had not yet been undertaken.Footnote 147
(ii) Other directors of companies which have failed
As suggested, the director education programme could be optionally offered more broadly to directors of failed companies. Training would not seem appropriate in all cases where companies have failed, as some directors of failed companies will have good levels of existing knowledge. The programme might be best aimed at directors whose businesses have failed due to a lack of knowledge and where there is a genuine will to start again successfully.Footnote 148 Such directors may have doubts about their business skills and examples of successful entrepreneurs who have had previous failures can be used as illustrations,Footnote 149 alongside the programme’s root-cause analysis and discussion of vignettes, building on the director’s own experiences. As discussed above, approaches of these types have been found to be effective with adult learners.
Conclusion
We have discussed the changing nature of directors’ duties and the complexities that this presents for directors, particularly those of MSMEs. We have noted that the present approach relies heavily on the market to shape the future of successor businesses and has been shown to have weaknesses, including where the same business repeatedly fails without addressing underlying problems. In the absence of a pre-qualification process (which we do not consider necessary) directors can gain considerable skills and knowledge through business experience, yet many would not gain a strong understanding of the complexities of directors’ duties, including those that arise in insolvencies, in this way, nor would all directors have the means to have ready legal advice and information at their disposal as a proxy for training in directors’ duties.
Disqualification is one public policy response to failings of directors but applies only in a time-bound way, nor does it contribute significantly to a raising of standards among directors as it lacks an intrinsic rehabilitative element. A rehabilitative educational approach could therefore offer a useful supplement to disqualification, contributing to the raising of standards of director conduct. We have considered ways in which the programme could be required, as part of a disqualification order or undertaking, or grant of leave, to strengthen the disqualification system through a rehabilitative element, although it may not be sufficient to address all types of problem behaviour, including that of rogue traders and other serious cases, which are best addressed through other channels. Our proposals also do not consider larger company failures, where there are different corporate governance issues to be addressed.
Only a small proportion of directors will ever be disqualified. An educational system should also preferably therefore be made more widely available on an optional basis to any director who has suffered a failure and could potentially benefit from rehabilitative education. The recommended approach is therefore a two-track one, for those who have been disqualified and those who have not. The paper has also considered how engagement can be built through relevant and practical approaches based on a root-cause analysis and other incentives. The course outline which appears in the Appendix summarises our recommendations.
Appendix: Suggested course outline
The elements in the following outline are discussed in more detail above.
Aim: To reduce the occurrence of failures in directors’ duties (possibly leading to disqualification) through an after the event educational intervention.
Learning outcomes: By the end of this course, you should:
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(1) understand how the statutory directors’ duties apply to you and your business sector;
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(2) be able to use a reflective learning approach to evaluate challenges that arose in your own business and to plan to avoid them in the future.
Delivery method: A minimum of 11 hours made up of 5 hours online on directors’ duties (the duty to promote the success of the company, how this relates to stakeholders and how it alters in insolvencies; duty of care and skill; other directors’ duties; signs of financial difficulties and when to seek help; insolvency procedures; voidable transactions; insolvency liabilities and disqualification) and 6 hours in person on the reflective exercises.
Notes:
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• the material on directors’ duties could potentially be delivered through an online platform with multiple choice tests at the end of each unit, which participants would complete at their own pace;
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• the reflective sessions will employ fictional vignettes as well as enabling participants to reflect on their own experiences, as not all will be willing to discuss their own cases in a group and highlight their own failures;
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• the reflective sessions would best be done in person on one day, we suggest in groups of 10–15, but could also be done online. The root-cause analysis would be done at this reflective stage.
Successful completion of the course:
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• Will make you more attractive to future employers/business associates/lenders; or
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• Will reduce the risk and cost of your experiencing problems in the future; or
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• Can result in opportunities to bid for finance for your next venture.
Notes:
There would be the following possibilities attached to the disqualification that could either apply automatically or be ordered by the court or agreed as part of disqualification undertakings:
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• reduction of the period of disqualification; or
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• a condition attached to the disqualification order or undertaking which must be complied with or the disqualification would continue for a further fixed period; or
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• a condition of the grant of permission under CDDA 1986, s 17 if the training has not already been done.
Teaching approach:
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(1) Using real world examples, vignettes and signposting to sources of further support and information, learn about directors’ duties and statutory responsibilities.
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(2) Using a simulation of a fictional company, explore what went wrong, which duties were engaged, and how those problems could have been prevented or resolved.
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(3) Reflecting on your own experience, identify what went wrong in your own case, whether those issues could have been prevented or resolved and how you can prevent them arising in the future.
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(4) Make a personal plan.
Assessment: A multiple-choice examination of directors’ duties (assessed at each stage of the online education) and a 500-word reflective exercise based on either the director’s own experience and personal plan or an analysis of a case study (to be completed during and submitted after the reflective sessions). Through these elements candidates would demonstrate achievement of the learning outcomes.