
Book contents
- Major Incidents, Pandemics and Mental Health
- Major Incidents, Pandemics and Mental Health
- Copyright page
- Dedication
- Contents
- Figures
- Tables
- Boxes
- Contributors
- Foreword by Dr Adrian James
- Foreword by Professor David Lockey
- Section 1 The Nature and Impacts of Twenty-First-Century Healthcare Emergencies
- Section 2 Clinical Aspects of Traumatic Injuries, Epidemics, and Pandemics
- Section 3 The Role of the Public in Emergencies: Survivors, Bystanders, and Volunteers
- Section 4 Responses to Meet the Mental Health Needs of People Affected by Emergencies, Major Incidents, and Pandemics
- Section 5 Sustaining and Caring for Staff During Emergencies
- Chapter 37 The Moral Architecture of Healthcare Systems and Other Organisations
- Chapter 38 What Ails Professional Responders, and the Implications for Training and Sustaining Healthcare Practitioners
- Chapter 39 Moral Distress and Moral Injury
- Chapter 40 Consequences for the Mental Health of Families of Responders to Pandemics, Major Incidents, and Emergencies
- Chapter 41 Lessons for Structure, Workforce Planning, and Responding to Emergencies from Nurses in the COVID-19 Pandemic
- Chapter 42 Intelligent Kindness Under Stress: Working with Intensive Care Unit (ICU) Staff During The Pandemic
- Chapter 43 The Role of Occupational Health Services and Responding to Staff Who Have Long COVID
- Chapter 44 A Framework for Designing, Developing, and Delivering Psychosocial and Mental Healthcare
- Chapter 45 Case Study 1: Caring for Teams – An Organisation-Wide Approach to Wellbeing, Psychosocial Care, and Mental Healthcare
- Chapter 46 Case Study 2: The Impacts of COVID-19 on Healthcare Staff – Lessons from a Selection of Interventions Put in Place During the Pandemic
- Chapter 47 Case Study 3: Lessons from Delivering Support for Staff Working at the Nightingale COVID-19 Hospital in London
- Chapter 48 Case Study 4: Delivering Peer Support
- Section 6 Designing, Leading, and Managing Responses to Emergencies and Pandemics
- Section 7 Key Lessons for the Way Forward
- A Glossary of Selected Key Terms Used in This Book
- Index
- References
Chapter 42 - Intelligent Kindness Under Stress: Working with Intensive Care Unit (ICU) Staff During The Pandemic
from Section 5 - Sustaining and Caring for Staff During Emergencies
Published online by Cambridge University Press: 11 January 2024
- Major Incidents, Pandemics and Mental Health
- Major Incidents, Pandemics and Mental Health
- Copyright page
- Dedication
- Contents
- Figures
- Tables
- Boxes
- Contributors
- Foreword by Dr Adrian James
- Foreword by Professor David Lockey
- Section 1 The Nature and Impacts of Twenty-First-Century Healthcare Emergencies
- Section 2 Clinical Aspects of Traumatic Injuries, Epidemics, and Pandemics
- Section 3 The Role of the Public in Emergencies: Survivors, Bystanders, and Volunteers
- Section 4 Responses to Meet the Mental Health Needs of People Affected by Emergencies, Major Incidents, and Pandemics
- Section 5 Sustaining and Caring for Staff During Emergencies
- Chapter 37 The Moral Architecture of Healthcare Systems and Other Organisations
- Chapter 38 What Ails Professional Responders, and the Implications for Training and Sustaining Healthcare Practitioners
- Chapter 39 Moral Distress and Moral Injury
- Chapter 40 Consequences for the Mental Health of Families of Responders to Pandemics, Major Incidents, and Emergencies
- Chapter 41 Lessons for Structure, Workforce Planning, and Responding to Emergencies from Nurses in the COVID-19 Pandemic
- Chapter 42 Intelligent Kindness Under Stress: Working with Intensive Care Unit (ICU) Staff During The Pandemic
- Chapter 43 The Role of Occupational Health Services and Responding to Staff Who Have Long COVID
- Chapter 44 A Framework for Designing, Developing, and Delivering Psychosocial and Mental Healthcare
- Chapter 45 Case Study 1: Caring for Teams – An Organisation-Wide Approach to Wellbeing, Psychosocial Care, and Mental Healthcare
- Chapter 46 Case Study 2: The Impacts of COVID-19 on Healthcare Staff – Lessons from a Selection of Interventions Put in Place During the Pandemic
- Chapter 47 Case Study 3: Lessons from Delivering Support for Staff Working at the Nightingale COVID-19 Hospital in London
- Chapter 48 Case Study 4: Delivering Peer Support
- Section 6 Designing, Leading, and Managing Responses to Emergencies and Pandemics
- Section 7 Key Lessons for the Way Forward
- A Glossary of Selected Key Terms Used in This Book
- Index
- References
Summary
This chapter focuses on the concept of intelligent kindness. The author describes working during the pandemic as a psychotherapist with intensive care unit clinicians, trying to support practitioners and groups as they struggled with a situation and pressures that were pushing them to their limits. Observations are drawn from this work and linked to the concept of intelligent kindness. The direct experience that informs this chapter is from one city in the UK, but the author suggests that her experiences are by no means an exception. The chapter concludes by proposing that putting committed effort into making the wider system and culture as healthy as possible is vital. This means helping team leaders and other senior staff to deal with their anxieties, frustrations, risks, and lack of resources. Most importantly, it means helping them to maintain a focus on sustaining healthy relationships between the people doing the work.
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- Major Incidents, Pandemics and Mental HealthThe Psychosocial Aspects of Health Emergencies, Incidents, Disasters and Disease Outbreaks, pp. 314 - 319Publisher: Cambridge University PressPrint publication year: 2024